As I enter the door, I know something's wrong. So, I get in my car and drive back again. I asked - again - if he wanted me to bring back the lunch. and hopefully DOES have veggies (although I'm figuring it's a crap shoot by this point). He said that was fine, suggested shrimp with veggies - which does NOT have breading. they were going to give me a credit for a lunch at another time - meaning they would never see the state of this lunch in order to give me another. If they were willing to give me a new lunch at another time, why didn't I just drive up there and get it now so I have something to eat. I had nothing to eat at this point and B. And all I had to do was call back and my number which was "registered in their phone" would let them know I had that credit coming. I asked him, "What kind of discount?" Back on hold. He came back and told me I had a "discount" on the next lunch. He told me that I didn't need to do that. At this point (and this is important), I say to him "I can bring it to you and show you." Now, I'm "fairly" pleasant during all this, but it's easy to hear/tell. I told him I had just purchased a lunch of breading and rice. and that I was having trouble finding much shrimp at all! I proceeded to pull the breading off all the shrimp, and I found, I'd estimate, an equivalant to 2 tablespoons of shrimp encased in about 1 1/2 cups of breading. I then told him that I, as we were talking, had begun to peel the nasty, crusty breading off the shrimp. I told him, had I known there were no veggies, I wouldn't have ordered it. Further, I had been told there were MORE veggies in the s&s shrimp. Then I told him there's nothing that indicated there are no vegetables in the lunch orders on their website. He told me that there no vegetables in the lunch order. I told the guy who answered the phone (the same guy who waited on me when I went to pick it up). I'm in there often, this isn't usually a problem I encounter. As I looked over the five pieces of shrimp and the mound of white rice, I noticed that the breading on the shrimp was beyond old. I got back to work, opened my lunch and found no vegetables. So I drive up there on my lunch, and picked up my order. I've gotten it before, because, in the past, I have ordered the sweet and sour chicken, and when I questioned the lack of vegetables, I was told I would get more veggies if I ordered sweet. I just ordered a sweet and sour shrimp lunch.
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